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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcela Tysoe

October 20, 2025

5  out of  5
rating by Marcela Tysoe
"Tina, from Nancy's office was totally professional and caring. Very patient."
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Sarah Tilden

October 16, 2025

1  out of  5
rating by Sarah Tilden
"Nancy is the absolute worst; I’d rather have both my legs amputated than to speak with her. Terrible person and terrible customer service. Wouldn’t recommend this place to ANYONE."
We responded:
"Sarah, you are definitely not my insured with my office, and I did not quote you on any policies, so not sure what the issue really is about. If you are a resident of NY and have a NY address, any contact information with you would be recorded in our records. This doesn't seem to be business related at all in dealing with my customer service. "
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Chris Denew

May 29, 2025

5  out of  5
rating by Chris Denew
"My family has been with Nancy Lefebvre at State Farm ins. For over 30 years, service is always prompt, and friendly, we appreciate all they do."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Darius Williamson

April 22, 2025

5  out of  5
rating by Darius Williamson
"I’ve never experienced a more professional team. As soon as you walk into the office you’re greeted with a very cheerful staff eager to assist you. Their knowledge on insurance was vast and they ensured that I had the proooer coverage at the most affordable price they could offer. One of a kind team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Eli Litchfield

April 14, 2024

5  out of  5
rating by Eli Litchfield
"Love this office. Personable staff."
We responded:
"Thanks, Eli, for your wonderful review. I do appreciate this very much. Have a great day. Thanks, Nancy"
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Karen Bellhouse

January 30, 2024

5  out of  5
rating by Karen Bellhouse
"I have been lucky enough to have Nancy as my agent for about 20 years. She is always kind and patient. She has helped me through several complicated claims. It makes all the difference in the world to have an agent and team that is not only very experienced but also available and responsive. I highly recommend them."
We responded:
"Hi Karen. Thank you so very much for your kind words. We have been lucky to have you insure with us here at the office and appreciate your business. Have a wonderful day. Nancy"
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Tim Thomas

December 3, 2023

5  out of  5
rating by Tim Thomas
"Great telecon with Nancy and a remarkably quick turnaround with a GREAT insurance estimate.. so much so, we're switching All our insurances to Nancy and her team 👍"
We responded:
"Thank Tim. Nice talking to you too and thanks for the great review. We are here to help you with your insurance and please call us any time. Nancy"
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Steve Greenstein

October 11, 2023

5  out of  5
rating by Steve Greenstein
"I've been a customer for over 35 years. Whenever I've needed help with an issue, and often before I needed the help, I've gotten it. I feel like I have an agent watching my back, in a good sense. Nancy and the staff are all first rate."
We responded:
"Thanks Steve. I appreciate your kind words. Thanks for having your insurance with us. It is easy to insure wonderful customers like yourself."
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Jakob Stenson

September 14, 2023

5  out of  5
rating by Jakob Stenson
"She's no longer my agent because I recently moved out of state, but Nancy was a great agent for my car insurance!"
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Michael Santiago

September 7, 2023

5  out of  5
rating by Michael Santiago
"My new found agent Mrs. Nancy Lefebvre is great and knowledgeable, professional and a pleasant woman in the insurance industry. Thank You so much to Nancy and her TEAM!"
We responded:
"Thanks Michael! It's been pleasant talking to you as well!"
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Tim Febz

June 18, 2023

5  out of  5
rating by Tim Febz
"great people great insurance thank you"
We responded:
"Thanks Tim. I appreciate your comments and the star rating. Have a wonderful day. Nancy"
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Big D

March 5, 2023

5  out of  5
rating by Big D
"Top tier, personable service. I was having a bad day, got a little rude but they didn't change their attitude/tone one but. Helped me with my policy and put me in a better mood. If you're reading this, sorry about that 🙂"
We responded:
"Good morning. No worries at all and glad we were able to help you out with your policy. Have a wonderful day today and enjoy your Sunday. Nancy"
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Ian Jones

January 20, 2023

5  out of  5
rating by Ian Jones
"There was a slight hiccup when I called the after hours line to get help for a shattered window. Nancy helped make the troubling process of getting a replacement window for my vehicle and also a rental car much simpler. Her office staff are wonderful and they got me exactly what I needed."
We responded:
"Thanks Ian. I appreciate the review. Glad we could help with the window glass claim and the car rental. "
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Pamela Tromblee

April 15, 2022

5  out of  5
rating by Pamela Tromblee
"Nancy is a great insurance person, we have had her for years. She is excellent with all that she does."
We responded:
"Thank you Pam. It’s always a pleasure when you stop by."
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Leah Kiddle

March 15, 2022

5  out of  5
rating by Leah Kiddle
"I cannot speak highly enough of Nancy and her team! My parents continuously worked with them for 20+ years and now my husband and I have countless policies with them. There’s no substitution for excellent, prompt customer service. If you need any coverage they’re the team to have your back."
We responded:
"Thank you so much Leah! It has been a pleasure helping you and your parents out all these years."
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Justus Waldron

January 30, 2022

5  out of  5
rating by Justus Waldron
"I've been using Nancy's agency since I started driving 17 years ago, and my parents used her since before I was born. Nancy and her staff have always been friendly, helpful, and quick to respond as well as quick to suggest savings. There is a reason I've never thought to look elsewhere for insurance and probably never will"
We responded:
"Thank you Justus for the review. I do appreciate you as my customer."
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Paul Parker

January 27, 2022

5  out of  5
rating by Paul Parker
"I have been with Nancy Lefebvre for many years and she and her staff are the best!"
We responded:
"Thank you Paul! It’s always a pleasure working with you."
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M Perry

January 18, 2022

5  out of  5
rating by M Perry
"Nancy is great, always gets me answers to my questions"
We responded:
"Thank you Mr. Perry! I’m always happy to help you out."
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James Flanders

January 20, 2021

5  out of  5
rating by James Flanders
"The best there is.i have been with Nancy for over 20 years for a reason."
We responded:
"Thank you James. It is always a pleasure seeing you when you stop by."
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Dillon Costanzo

December 13, 2020

5  out of  5
rating by Dillon Costanzo
"Nancy is the nicest agent , Always a pleasure to go visit"
We responded:
"Thank you very much Dillon. It is always a pleasure to see you as well."
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Verna Plummer

March 10, 2020

5  out of  5
rating by Verna Plummer
"Nancy and her office personnel are very pleasant and easy to work with. Her staff is very knowledgeable on their insurance products."
We responded:
"Dear Verna, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote."
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Lordean Trotter

September 18, 2019

5  out of  5
rating by Lordean Trotter
"Great friendly people"
We responded:
"Thank you Lordean for your review. I will pass this along to the staff. We always enjoy seeing you."
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DharmaOfDog

August 20, 2019

5  out of  5
rating by DharmaOfDog
"If only all Insurance Agents were as Friendly, Helpful & INFORMED as the Nancy Lefebvre Team!!! I signed on with them 14 years ago when I realized just how much $ I was spending with Travelers when my Cousin told me about Nancy. They got me the best Bundle Rate possible (Car/Home) & the savings were CONSIDERABLE. But the BEST aspect of this Agency is the CUSTOMER SERVICE. I have recommended them to many friends & they treat my 94 yr old Father with patience, care & dignity. 5 Stars isn't enough!"
We responded:
"Thank you so much Dharma for your review. We are so grateful for your kind words. Thanks for sharing your review with is and the community."
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Lora Como

January 16, 2019

5  out of  5
rating by Lora Como
"I cannot think of enough positive adjectives to describe how fantastic an agent Nancy is. She is beyond helpful, compassionate and knows how to get things done for her clients. I HIGHLY recommend her and I'm so glad I switched from Progressive to State Farm."
We responded:
"Thank you for your kind words Lora. We are glad we could help you out and it is always a pleasure to speak to you."
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John Pawlik

September 15, 2013

5  out of  5
rating by John Pawlik
"I've been in insurance for more years than I'd like to admit. There is a fine line between an agent and a good agent. There is a big gap between a good one and a great one and Nancy fits that bill. She's there to help you. Some agents try to maximize their commission. Nancy maximizes service and knows in the long run it's not making those few extra dollars, but doing her absolute best for you that will get you to be her best salesman, telling everyone your experience when someone is looking to buy insurance. I can't imagine finding anyone as good, let alone better. Stop by and check out for yourself, you can't help walking out without a smile!"